How Ccentric collects, uses and protects your information, and the terms that apply to this website.
Ccentric International Pty Ltd (ABN 89 629 975 775) ("Ccentric", "we", "us", "our") takes seriously its commitment to preserve the privacy of the personal information we collect. Ccentric is wholly owned by Wavelength International Pty Ltd and is part of the Wavelength Group. This policy has been developed in accordance with the Wavelength Group Privacy Policy and applies specifically to Ccentric's executive search and leadership advisory services.
We manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, the Health Records and Information Privacy Act 2002 (NSW) and other legislation that applies to us.
We only collect information that is reasonably necessary for our functions and activities as an executive search and recruitment firm. We do not collect personal information just because it could be useful at some future stage. We do not collect, use or disclose personal information for unlawful purposes, including discrimination.
You have the right not to identify yourself, or to use a pseudonym, when dealing with us. However, the nature of executive search means that in most cases this will not be practicable beyond an initial enquiry.
We will not use government-related identifiers to identify you unless required by law.
Personal information may be shared with Wavelength Group entities where reasonably necessary for recruitment, executive search, credentialing, compliance, operational support and other related business activities. Wavelength's privacy policy is at wave.com.au/privacy-policy.
We aim for all collection and use of personal information to be fair, reasonable and proportionate, in line with guidance from the Office of the Australian Information Commissioner (OAIC). We review our practices regularly to stay aligned with changes to the Privacy Act and the Australian Privacy Principles.
If you have any questions, please contact our Privacy Officer at privacy@ccentricsearch.com or on +61 2 8422 5300.
We use limited automated tools to help our consultants review applications and identify potentially relevant roles. These tools help organise information; they do not make decisions. All recruitment decisions, including whether a candidate is shortlisted or presented to a client, are made by people.
The tools use only the personal information needed for these tasks. Candidate information is never used to train or update artificial intelligence systems.
We collect the personal information reasonably necessary for our work. What we collect depends on whether you are:
Where you fit more than one category, all relevant categories apply.
Candidates. Typically:
Clients. Typically: contact details and position; hiring authority; information about the organisation's structure, strategy and leadership requirements; relationship information; and billing and payment details.
Referees. Typically: your name, position and contact details; your relationship to the candidate; your opinions on the candidate's character, performance and working environment; and facts supporting those opinions.
Sensitive information (such as health information, criminal history, or racial or ethnic origin) is collected only with your consent, and only where it relates to a genuine or inherent requirement of the role.
Unsolicited information. If we receive personal information we did not ask for, we take reasonable steps to remove it from our systems unless it is needed for our work.
Identity documents. We may ask you to provide proof of identity, such as a passport, visa or driver licence, where needed for a role. We will only do so where necessary, and we will tell you why.
We generally collect personal information directly from you: when you apply for a role, send us your CV, speak with a consultant, or contact us through our website, by email or by phone.
Candidates. We also collect information when:
Clients. When you provide it to us for business purposes, and through our communications with you.
Referees. When you provide a reference, and when we check information about a candidate with you.
Public sources. We may collect information from publicly available sources, including professional directories, publications, organisation websites, LinkedIn and other social media, regulators' registers such as AHPRA, and news media. We do so only as reasonably necessary for our work, and we manage that information under this policy.
Candidates: assessing your suitability for roles; presenting you to clients with your consent; keeping you informed about relevant opportunities; managing the search process; statutory compliance; risk management; and, where permitted, telling you about our services.
Clients: managing our relationship and engagements; delivering search and advisory services; billing; risk management; and, where permitted, telling you about our services.
Referees: confirming your identity and authority to give a reference; assessing a candidate's suitability; and risk management.
Where a reference is given or received electronically, we may use limited technical information (such as IP addresses, timestamps or system identifiers) where reasonably necessary to confirm the reference is genuine.
We may use your personal information to send you information about our services and opportunities by email, phone, SMS or print. Where practicable we will ask for your consent first. Every marketing message gives you a clear way to unsubscribe, and we will update our records when you do.
We may use email platforms to send these messages; they receive only the contact details needed to do so. We may also use publicly available contact information for direct marketing. When we do, we will take steps within five days to verify it and give you the chance to opt out.
If we would like to use a testimonial or opinion you have given us in marketing material, we will ask your permission first.
To stop receiving marketing from us, unsubscribe from any message or contact your consultant or our Privacy Officer at privacy@ccentricsearch.com.
This section covers information collected through our website, www.ccentricsearch.com, and through the technology we use to communicate with you. There are risks in using the internet, and you should take appropriate steps to protect your information. The OAIC's guidance on online privacy may help. If you would rather not contact us online, call us on +61 2 8422 5300.
Information you give us online. For example when you email us, send a CV, apply for a role, ask to receive job alerts, or interact with us on LinkedIn or other social platforms.
Social media and online searches. To assess suitability for roles, we may review professional networking and social media sites, search engines, organisation websites, and regulatory, immigration and registration sites such as AHPRA.
Browsing and cookies. When you visit our website we collect your IP address, browser and operating system, the pages you visit and links you click, and the time and date of your visit, using cookies and similar technologies. We use this to improve the website, analyse traffic and detect fraud, with Google Analytics. An IP address may in some circumstances be personal information, and we handle it under this policy. We do not otherwise identify individual visitors, except where a law enforcement agency exercises a warrant to inspect server logs. You can block or delete cookies in your browser settings.
Emails, calls and messages. Our systems log emails, calls and SMS messages sent and received, and our email platforms record delivery, opens and clicks. Your contact details are used only for the purpose you gave them, or to send you information you may be interested in unless you have opted out.
Video and phone calls are recorded only with your consent, and we will tell you the purpose first.
Third-party websites. Our website links to other sites. We are not responsible for their privacy practices; please read their policies before giving them personal information.
We hold personal information in our cloud-based applicant tracking and client relationship system (ATS/CRM), on our network drives and in our email systems. All require approved login credentials, and only authorised Ccentric staff can access them, on a need-to-know basis.
Our security measures include:
Where a data breach is likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches scheme established under the Privacy Act 1988 (Cth).
We keep personal information only for as long as it is reasonably needed for our work, or as long as we are required to by law. Financial records are kept for seven (7) years. When information is no longer needed, we destroy or de-identify it, provided it is lawful to do so.
We disclose personal information only for the purposes for which it was collected, for related purposes where lawfully permitted, or where we are legally required to. We never share your CV or candidate profile with a client without your consent.
Disclosure will usually be to:
We require everyone who handles personal information on our behalf to comply with our privacy, confidentiality and security requirements. Where a reference was given electronically, we may share limited technical information, such as an IP address, where reasonably necessary to verify the reference or prevent fraud.
Cross-border disclosures. Some personal information may be disclosed overseas, or in the case of health information, outside New South Wales. So far as practicable, the likely recipients are:
| Country | Information | Likely recipients |
|---|---|---|
| New Zealand, Singapore | CVs, qualifications and background check results | Clients based in those countries, and in New Zealand, the Medical Council and immigration advisers where relevant |
| Other countries | Information needed for a specific search | Clients or partner search firms located there, where a search requires it |
| Other Australian states and territories | Health information | Clients outside NSW, where required for a role |
We take reasonable steps to ensure overseas recipients are bound to protect your information consistently with the Australian Privacy Principles.
You have the right to access, correct and ask us to delete your personal information under the Australian Privacy Principles and, where it applies, the EU General Data Protection Regulation. To make a request, contact our Privacy Officer at privacy@ccentricsearch.com or on +61 2 8422 5300. You will need to verify your identity.
Access. Subject to exceptions in privacy law, you can access the personal information we hold about you. The main exception is confidential evaluative material, such as references given to us in confidence, or information whose release would affect someone else's privacy. We may charge a moderate, non-excessive fee for providing access and will discuss it with you first. We will generally respond within five (5) working days. If we refuse access, we will tell you why in writing and explain how to complain.
Correction. We take reasonable steps to keep your information accurate and up to date, and we rely on you to tell us about changes. If information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, ask us to correct it. There is no charge. If we have disclosed the information to others, you can ask us to notify them. We will generally respond within five (5) working days. If we do not agree to a correction, we will tell you why in writing, and you can ask us to attach a statement that you contest the information.
Deletion. You can ask us to delete your personal information. We may need to keep some information to meet record-keeping or legal obligations, and we will tell you if so.
If you believe we have interfered with your privacy, please complain to our Privacy Officer in writing at privacy@ccentricsearch.com, or by post to the Privacy Officer, Ccentric, 67-77 Flinders Street, Surry Hills NSW 2010.
When we receive your complaint, we will:
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (www.oaic.gov.au).
This policy may change in light of changes to privacy law, technology and our business practices. The current version is always on this page. If you use our website regularly or deal with us often, please check it from time to time.
General. This website provides general information about Ccentric International Pty Ltd (ABN 89 629 975 775) ("Ccentric"), its services, staff members, partner individuals and partner organisations.
Access and use of this website is subject to these terms.
Ccentric may amend these terms without notice, and you should regularly check these terms so that you are aware of any amendments. Use of this website after any amendments constitutes your acceptance of the terms as amended.
Privacy. Ccentric collects, uses and discloses personal information in accordance with our Privacy Policy (above).
Provision of website and limitation of liability. This website and its content are provided 'as is' and without any express or implied warranties of any kind, except those that cannot be excluded by law.
Ccentric uses reasonable efforts to ensure the accuracy, correctness and reliability of the material on this website. However, Ccentric does not guarantee that the material on this website is error-free and does not warrant the accuracy of the material.
To the extent permitted by law, Ccentric is not liable to you for any loss or damage (including in the case of negligence) arising from or in connection with your use of, or reliance on, this website and the material on this website, and excludes any implied warranty.
Role listings. Role listings on this website are indicative only and may be changed, filled or withdrawn without notice. A listing does not constitute an offer of employment or engagement.
Intellectual property. The content, branding and design of this website are owned by or licensed to Ccentric and may not be reproduced, copied or used without our prior written permission.
Links to third-party websites. Links to other websites or third parties' details are published for convenience and do not necessarily indicate any endorsement of those websites or third parties or any associated organisation, product or service.
Governing law. These terms are governed by the laws of New South Wales, Australia and you submit to the non-exclusive jurisdiction of courts exercising jurisdiction in New South Wales.
Changes. We may update this Privacy Policy and these Terms from time to time. The current version will always be available on this page. Last updated: 12 November 2026.